Contact



WE ARE HERE

RAGA NORTH is a founder-led, direct-to-consumer label. Every message reaches a real person, and every concern is taken seriously.

BUSINESS DETAILS

Legal entity / registered seller: Balaji Nagnath Narwade
Brand name: RAGA NORTH
Registered address: In front of Jawahar Navoday Vidhyalay, Naldurg Road, Tuljapur - 413601, Maharashtra, India
Email: support@raganorth.com
Customer support hours: Monday to Saturday, standard business hours (India Standard Time)
Response time: within 2 business days

WHAT TO WRITE TO US ABOUT

  • Order status, tracking, or delivery questions

  • Returns, refunds, and exchange claims (please have your order number, unboxing video, and photographs ready — see our Return, Refund & Exchange Policy)

  • Cancellations, within 12 hours of placing your order

  • Sizing and product guidance

  • Privacy requests and data queries

  • General feedback and partnership enquiries

GRIEVANCE OFFICER

In accordance with the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023, the name and contact details of our Grievance Officer are:

Grievance Officer: Balaji Nagnath Narwade
Designation: Grievance Officer & Nodal Officer, RAGA NORTH
Address: In front of Jawahar Navoday Vidhyalay, Naldurg Road, Tuljapur - 413601, Maharashtra, India
Email: support@raganorth.com

The Grievance Officer acknowledges all complaints within 48 hours and resolves them within 30 days of receipt.

YOUR CONSUMER RIGHTS

If you are dissatisfied with our resolution of any complaint, you may approach the National Consumer Helpline at 1800-11-4000 (toll-free) or file a complaint through the National Consumer Disputes Redressal portal at consumerhelpline.gov.in.

RAGA NORTH
Balaji Nagnath Narwade
In front of Jawahar Navoday Vidhyalay, Naldurg Road, Tuljapur - 413601, Maharashtra, India
Email: support@raganorth.com

© RAGA NORTH. All rights reserved.